ADMINISTRATIVE 

SUPPORT:

Manage contact database

 

 

Respond to customer support

 

inquiries

 

 

CRM  system  updates

 

 

Schedule appointments

 

 

Create and manage filing       

  

systems

 

 

Sort and organize digital files

 

 

Travel arrangements

 

 

Data Entry 

 

 

Database Management

 

 

Document Formatting and          

 

Editing

 

 

Meeting minutes and       

 

Transcription

 

 

Correspondence and   

 

Communication

 

 

 

 

CUSTOMER 

SUPPORT:

Process Returns and    

 

Exchanges

 

 

Billing Inquiries

 

 

Appointment Scheduling

 

 

Handling Complaints

 

 

Membership Renewals

 

 

Live Chat Support

 

 

Social Media Engagement

 

 

Subscription Management

 

 

Technical Tutorials

 

 

Feedback Resolution

 

 

Live Phone Support

 

CONTENT & 

COPYWRITING:

Blog Post Writing

 

 

Social Media Copy Creation

 

 

Email Newsletter 

 

Copywriting

 

 

SEO Copy Optimization

 

 

Content Editing and

 

Proofreading

 

 

Content Calendar Management

 

 

Article Writing

 

 

Social Media Posting Schedules

 

 

Copy for Advertisements

 

 

Email Campaign Copywriting

 

 

Collaborative Content Planning

 

 

Brand Messaging Development